Shipping policy

SUNLEO SHOP SHIPPING POLICY

Thank you for shopping with SunLeo Shop! Our products are made especially for you after your order is placed.

Processing Time
Please allow approximately 2–5 business days for your order to be produced and prepared for shipment. Processing times may vary during holidays or periods of high demand.

Shipping & Delivery
Estimated shipping times and available shipping methods are displayed at checkout based on your order and delivery location. Delivery times are estimates and are not guaranteed.

Some items in the same order may be produced or shipped separately and may arrive in different packages.

Tracking
When tracking information is available, you will receive it after your order has shipped.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has entered production or shipped, we may not be able to change the address.

Delays
SunLeo Shop is not responsible for carrier delays, weather disruptions, customs delays, or other circumstances outside our control.

International Orders
International shipping availability depends on the product and destination. Customers are responsible for any applicable customs duties, import taxes, or fees charged by their country.

Questions About Your Order
If you have questions regarding your shipment, please contact us at SunLeoShop@proton.me.